Shipping policy


Please note that shipping times may be affected by factors beyond our control, such as:

Customs delays
Weather conditions
High demand seasons (e.g., holidays)

We appreciate your patience and understanding.


📬 Incorrect Address

Please ensure all shipping information is correct before placing your order.
We are not responsible for orders shipped to incorrectly provided addresses.


📦 Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed to be delivered.
If you experience any issues, please contact your local courier.


📧 Contact Us

If you have any questions about your order, feel free to contact us:

Email: 01pigtail-shadier@icloud.com
Business Hours: Monday – Friday